Frequently Asked Questions

I've entered the wrong email address. How can I access my token?

If you entered the wrong email address when purchasing your token, it must be changed manually by our staff.
Please Contact Us to let us know, and we will update the email address and send you the token.

I did not receive my token and my email address was entered correctly.

Please check your junk/spam folder for email from, and add that email address to your whitelist, then Click here to send the token again.